SolutionLive in production

Carrier Marketing

From renewal detection to bound policy, automated end-to-end. Decoder handles the operational work while your account managers focus on client relationships.

The operational problem

Carrier marketing is the most labor-intensive operational process in an insurance agency. It requires manual coordination across the AMS, multiple carrier portals, email and documents - for every account, every renewal.

6-12 hrs
Per renewal cycle (manual)
4+
Systems touched per process
7
Phases of work per renewal
100s
Of renewals per quarter

What triggers the work

Upcoming renewals are detected automatically from the AMS. No manual list pulling. No calendar reminders. Decoder monitors for upcoming renewal events and initiates the process based on your configured timelines.

Automatic Detection

Renewals detected from AMS data based on configurable lead times

What Decoder executes

A 7-phase process automated end-to-end, with human decision points preserved at every critical juncture.

Locate Renewals

Identify upcoming renewals from AMS data based on configured timelines

Search Documentation

Gather all relevant policy documents, endorsements and historical data

Generate Questionnaire

Build carrier-specific questionnaires from policy and account data

Submit to Carriers

Submit applications to selected carriers through their portals

Capture Responses

Monitor carrier portals for quote responses and download documents

Parse & Compare

Extract quote data from carrier responses and build comparison views

Generate Proposal

Create client-ready proposals with recommendations and comparisons

Where humans stay in control

21 human decision points are preserved across the carrier marketing process. Licensed staff apply judgment where it matters most.

Coverage decisions

Account managers review coverage options and make recommendations based on client needs and risk profile.

Carrier selection

Which carriers to market to, based on relationship, appetite and pricing - this remains a human judgment call.

Pricing & approval

Final pricing decisions, proposal approval and client presentation - always with licensed staff sign-off.

Systems touched

AMS

Read & write policy data

Carrier Portals

Submit & retrieve quotes

Email

Communications & docs

Documents

Policy & quote parsing

Proven results

80%
Time reduction
93%
Faster processing
7-phase
Process automated
21
Decision points preserved

Based on Plastridge deployment - 120 staff, Applied Epic

See carrier marketing automation in action

Book a demo to see how Decoder automates your carrier marketing process while preserving the decision points that matter.